Product Care


What is Cashmere?

For centuries, the Kashmir region of India has been producing beautiful warm fibres from the fleeces of its goats. After being brought back toward the Middle East and Europe, the material became known as Kashmir and eventually Cashmere. Cashmere fibre comes from goats and is in fact hair, as opposed to wool which comes from sheep. There is no doubt that cashmere is considered to be one of the world's most luxurious natural fibers that are warm, lightweight and soft against your skin, which makes cashmere the perfect material for use in luxurious scarves and cardigans.

How can I wash my cashmere garment?

Cashmere can be hand washed or dry cleaned. We recommend hand washing following the following simple guidelines:

  • Soak garment in lukewarm water using special cashmere shampoo or a similar mild detergent.
  • Squeeze suds gently through fabric - do not rub, wring or stretch the garment.
  • Rinse thoroughly but carefully in clean lukewarm water. Saturated garments should not be lifted before excess water has been gently squeezed out, as they may stretch.
  • Smooth garment back into original shape and place flat on a towel - dry naturally away from direct heat such as radiators or sunlight. Do not tumble dry. When dry press lightly with a cool iron.

How can I take care of my cashmere garment after pilling?

Cashmere is one of the finest natural fibres in the world. This precious and delicate fibre is luxurious to wear, yet requires a little more care and attention than products made from coarser wools or other man-made fibres.

  • After wearing your new cashmere garment for the first times you might find small balls of fibre forming on the surface. These small balls or "pills" are caused by some of the loose fibre tangling together as areas of your garment are rubbed during wear.
  • The "pilling" is not indicative of inferior quality - it is an inevitable consequence of the careful processing of this fine fibre. Pills can be easily removed by hand or by using a cashmere comb.
  • You will find that, removing the pills in this way, the garment will actually consolidate and soften further. If cared for properly, your cashmere will maintain its original sumptuous quality.


How can I avoid damaging my jewellery?

By following a few simple tips you will be able to keep it in its original condition for many years to come. The permanent contact between jewellery and your skin, its exposure to different weather conditions, to pollution or to accidental knocks all mean that it requires care and attention. Here are our recommendations:

  • If possible, remove your jewellery before starting any activity that might damage it, such as cooking or playing sport.
  • Avoid any contact with cosmetic or household products, since they contain ingredients that could discolour your jewellery.
  • Avoid rapid changes of temperature.
  • Store your jewellery in an individual case, in their original case or in the separate compartment of a jewellery box. Chains should be closed, wrapped up and laid flat so as to avoid the formation of knots.

How can I maintain my jewellery?

  • Regularly check the clasps.
  • Squeeze suds gently through fabric - do not rub, wring or stretch the garment.
  • Soak your jewellery regularly for a few minutes at a time in warm soapy water (using only soap with a neutral pH). Gently brush it with a very soft toothbrush and then rinse it carefully in warm water. Finally dry and buff the piece with a soft cloth, a chamois leather or a clean microfibre tissue.
  • For further information, please visit your nearest Lane’s boutique, or contact our Customer Services.

How can I take care of my silver?

  • Silver should be kept absolutely dry. If your silver is used frequently, keep it away from excessive exposure to air and store it in a flannel pouch.
  • If your climate is humid, place a small packet of desiccant crystals inside your storage area.
  • Avoid contact with rubber bands or other rubber products, as the sulfur in rubber causes tarnishing and corrosion.

What is a magnetic field and how can I avoid its harmful effects to my wristwatches?

We are surrounded by magnetic fields, the strength of which varies depending on our environment. Magnetism may disturb mechanical watches and affect their functioning by making the spring of the movement stick. You are therefore recommended to avoid magnetic fields on a permanent basis, or to neutralize them.

Magnetic fields are difficult to avoid because they are invisible. It is nevertheless important to know that they are mainly created by magnets, loudspeakers, smartphones, and magnetic clasps for handbags. In case your watch is magnetized, we recommend that you take it to a Lane’s boutique, where we could help to neutralize your wristwatch so as to restore it to its normal working condition.


What are Pearls?

Pearls are organic gems, created when an oyster covers a foreign object with layers of mother-of-pearl. Since natural pearls are now extremely rare, most of today’s pearls are produced using a grafting technique, whereby a shell bead is artificially inserted into the oyster, thus becoming cultured pearls. The quality of pearls is judged by their orient – the iridescence caused by the refraction of light in the layers of mother-of-pearl – and their luster, or surface shine.

How can I take care of my pearls?

  • If you wear your pearls regularly, have their stringing checked once a year.
  • Avoid spraying perfume on pearls.
  • Clean them with a damp cloth, using neither soap nor detergent.
  • Store them separately in an individual case. They could potentially be damaged by light, heat or by contact with soap or detergents.

Quality of Pearls

The quality of a pearl is determined by a combination of several elements.

  • Luster

    A rich luster is one of the important elements that determine the quality of a pearl. The smoothness of the surface, the evenness of the nacre layer, and the content of impurities are also distinguishing factors.

  • Surface

    Surface is the thickness of the nacre. The thicker the nacre, the higher the quality of the pearl.

  • Shape

    Generally, the closer to a true sphere, the higher the quality of the pearl. However, non-spherical pearls have an inherent appeal that many people prize in a piece of jewelry.

  • Flaws

    Flaws naturally arise in the course of a pearl’s formation, but the fewer the number of flaws, the better the quality.

Pearl Care & Services

  • Pearl jewelry requires proper care. Though exceptionally shock resistant and unlikely to crack, pearls are easily scratched. When wearing your pearl necklace or other pearl jewelry, take care that the pearls do not come in contact with sharp objects or other gemstones.
  • Pearls are organic gemstones born of pearl oysters. Because heat or ultraviolet rays may cause changes in color or deterioration in quality, do not leave pearls where they will be exposed to direct sunlight or high heat or humidity.
  • Pearls are vulnerable to acids and other chemicals. To protect your pearls from the acids in perspiration, we suggest that you wipe them gently with a soft cloth after every wearing. Also take care to avoid contact with vinegar, fruit juices or other acidic substances. Hair spray, perfumes or other cosmetics may dull the radiance of your pearls. Always put on your jewelry after applying makeup and hair products.
  • Storage is an important element of pearl care. When storing pearl jewelry, use a compartmentalized jewelry box to keep pearls separate from other items.
  • Lane’s offers complimentary restringing services for Lane’s pearl necklaces. Please contact a Lane’s boutique for details



Aquamarine takes its name from “aqua marina”, Latin for sea water: its distinctive hue immediately brings to mind the soft shimmer of the ocean. It possesses an exquisite luster and is almost entirely free of inclusions. Aquamarine is a hard gem whose distinctive color results from the presence of iron.


Carnelian was one of the first stones used in jewelry, probably because of its abundance. Yet it is rare to find carnelian with a rich, natural coloring. Each gem-cutter has his own method of obtaining a perfect hue, one which usually remains shrouded in secrecy.

Cubic Zirconia

Cubic zirconia (CZ), a flawless diamond simulant, is widely considered as the finest simulated diamonds in the world today. The similarities of cubic zirconia to a diamond are so remarkable that even gemologists can’t tell the difference easily. Cubic zirconia possesses less brilliance, but has more fire (flashes of rainbow color) when compares to diamonds. Due to the hardness and clarity of cubic zirconia, it can be cut using the same proportions used in cutting fine diamonds. In addition, Cubic zirconia does not have internal flaws, it sparkles with perfection and is nearly indestructible.


Diamonds are the purest and hardest of the natural gemstones. A diamond is said to last an eternity, making it the ideal stone to symbolise the eternal bond of marriage. A diamond is made up of virtually pure carbon which formed millions of years ago into a crystal, many miles below the earth’s surface. Diamonds are cut into all different shapes and sizes and owing to their natural formation each diamond is completely unique.


Worshipped for their rarity and their exceptional beauty, emeralds take their name from the Latin "smaragdus", the heart of stone. Emerald is a type of beryl mineral, they are colored green by trace amounts of chromium. Most emeralds are highly included, which makes them sensitive to pressure.


Malachite comes from ancient Greek "moloché", which originally means mauve, though the most famous type of malachite is known for its green hue. An opaque stone with light and dark striations, malachite was mined as early as 4,000 BC by the ancient Egyptians. Its distinctive shade results from the presence of copper. Because of its recognizable green color and the fact that it usually accompanies copper deposits, malachite is used as a guide when prospecting for this metal.


Mother-of-pearl is produced organically inside sea shells. It consists of a blend of minerals secreted by oysters and other marine creatures with shells to protect their bodies from parasites and foreign objects. Although iridescent white mother-of-pearl is the most well-known color, grey mother-of-pearl is more mysterious, reflecting the light in a rainbow prism of ever-changing colors.


With its fine texture and luxurious black color, onyx has been popular since the time of the ancient Greeks and Romans. A black variety of chalcedony, onyx is similar to agate but with straight bands as opposed to curved ones. Some onyx also displays white bands or ribbons against a black background: if the layers are even, this type of onyx may be carved into cameos.


Opal is a mineraloid gel formed many millions of years ago in the fissures in rocks. Precious opals – such as black and Ethiopian opals - are distinguished by their combination of milky to pearly opalescence and their attractive play of many colors. They are very rare and highly prized. Common opals like the pink opal do not exhibit this play of colors, but can be very highly polished. Fire opals, famous for their yellow, orange, or red hue, are unique in the lush world of opals.


Throughout most of recorded history, rubies have been the world’s most valuable gemstones apart from colored diamonds. In the Sanskrit language, ruby is called "ratnaraj" meaning King of Gemstones. They are composed of aluminum oxide and minute quantities of chromium, which accounts for their distinctive hue and also their rarity. While chromium gives ruby its superb color, it also causes a multitude of cracks within the crystals. Only a tiny proportion of ruby crystals are able to grow intact into larger sizes and form perfect gemstones.


In earlier times, some people believed that the firmament was an enormous blue sapphire in which the Earth was embedded. The word sapphire comes from the Greek word "sappheiros", meaning blue stone. Although commonly associated with the color blue, sapphire can in fact be any color other than red. Trace amounts of titanium, iron, or chromium can give the gem blue, yellow, pink, orange, or greenish shades.

Tiger’s Eye

Tiger’s eye is a chatoyant gemstone. Its iridescent silky luster is caused by the reflection of light within the material’s thin fibrous bands. A member of the quartz group of chalcedonies, tiger’s eye typically displays glossy alternating bands of yellow and brown, which resemble the eye of a tiger.


Imported from Sri Lanka at the beginning of the 18th century, tourmaline comes from the Singhalese "tura mali", which means stone of various colors. Its chemical formula is complex and includes many elements. This explains both its incredible range of colors and the numerous inclusions and flaws which can be found within the stone. When transparent and containing very few flaws, its colored varieties are cut as gems. Transparent crystals of tourmaline are strongly dichroic, which means that its color varies and changes as it is turned in the light.


With its blue hue, turquoise is among the oldest known gemstones. A hydrated phosphate of copper and aluminum, turquoise is a secondary mineral deposited by circulating water: it mainly occurs as an opaque, granular vein running through a host rock. Its name comes from the French “pierre de Turquie” ("stone from Turkey") ever since the stone first arrived in Europe via the Turkish after the Renaissance era.